Page updated on 27.4.2020 at 13.00

On this page, you will find technical releases related to the Health and Social Data Permit Authority Findata’s systems, such as maintenance outages, system malfunctions and operating restrictions.

In case of problems others than listed below, you can contact our Help Desk by e-mail: info@findata.fi or by phone: 029 524 6500 (open on weekdays from 9.00 to 11.00 and from 12.00 to 16.00).

Maintenance outages

There is a maintenance outage in the system every weekday from 8 am to 9 am.

System malfunctions

  • Currently, the system automatically logs the applicant out after a certain time limit, and the form is not saved automatically. We advise to to save your unfinished application at least every 10-15 minutes. We are currently investigating the issue.
  • We have detected problems when using Internet Explorer. We are currently investigating the issue.

Restrictions

  • Currently, the identification and thus, submitting a data permit application, is possible for persons who have a personal identity code registered in the Finnish Population Information System. The deployment of other identification methods is underway.