Page updated on 17.7.2020 at 11.00

On this page, you will find technical releases related to the Health and Social Data Permit Authority Findata’s systems, such as maintenance outages, system malfunctions and operating restrictions.

In case of problems others than listed below, you can contact our Help Desk by e-mail: info@findata.fi or by phone: 029 524 6500 (open on weekdays from 9.00 to 11.00 and from 12.00 to 16.00).

Maintenance outages

  • Maintenance outage on Thursday 23 July 2020 from 9 am to 3 pm. During that day, there may be downtime in all of Findata’s IT-systems, which is why we do not recommend using the application system at that time.
  • There is a maintenance outage in the system every weekday from 8 am to 9 am.

System malfunctions

  • Currently, the system automatically logs the applicant out after a certain time limit, and the form is not saved automatically. We advise to to save your unfinished application approximately every 15 minutes.
  • We have detected problems when using Internet Explorer. We recommend using other browsers.

Restrictions

  • Currently, the identification and thus, submitting a data permit application, is possible for persons who have a personal identity code registered in the Finnish Population Information System. The deployment of other identification methods is underway.